Orthodontic Support Hub

Practical help for broken braces, loose brackets, wires, brace pain, retainers, and support requests. Start with the closest issue below, or submit photos if you need clinician guidance.

Common support issues

These pages explain what you can do at home, what to avoid, and when an orthodontist may need to review the issue.

Brace repair
Broken Brace

What to do if a bracket has come off, a wire has snapped, or part of your brace feels damaged.

Wire issue
Wire Sticking Out

How to manage a wire that is poking your cheek or gum, including wax and when to report it.

Pain advice
Orthodontic Pain

Understand normal brace or aligner soreness, rubbing, ulcers, and signs that may need clinical advice.

Loose bracket
Loose Bracket

What to do if a bracket is spinning, sliding, or no longer bonded firmly to the tooth.

Get help
Submit A Support Request

Upload photos and explain the issue so a clinician can review the right next step.

Need to send photos?

If you are unsure what is happening, clear photos can help a clinician understand whether the problem is a broken bracket, wire issue, retainer problem, or soreness from normal tooth movement.

Related support guides

Use these pages when the issue connects to aftercare, retainers, treatment costs, or emergency appointment planning.

Explore your options
Quick links

Not sure where to start? Use these quick links to explore orthodontic treatments, typical costs, and helpful guides that explain what different options involve. Whether you're researching braces or clear aligners, comparing pricing, or just getting a feel for what comes next, you can browse at your own pace and come back when you're ready to request a quote.

Ready to get your quote?

Upload your photos and get clinician-reviewed options for braces or clear aligners.

Prefer to learn first? Explore treatments, problems, and costs.
An unhandled error has occurred. Reload 🗙