What does Virtual Consultant Online do for orthodontic clinics?

Virtual Consultant Online is a SaaS platform that manages the full remote patient acquisition journey. Patients complete a guided photo and questionnaire intake from home, your team reviews submissions and builds multi-option digital quotes, and automated reminders keep patients progressing until acceptance. The platform also handles triage, lead management, and automated follow-up, significantly reducing admin for treatment coordinators.

Does Virtual Consultant Online reduce chair time?

Yes. By collecting structured information and photographs before any appointment, clinicians can triage cases remotely and arrive at a clinical view without a first visit. Practices adopting remote evaluation workflows typically avoid several unproductive chair-time slots per week that would previously have been used for information gathering alone.

Can remote assessments replace in-person consultations?

Remote assessments are the first step in the patient journey, not a replacement for clinical care. They allow practices to determine suitability, present clear treatment options, and obtain patient acceptance before scheduling an in-person appointment for clinical records such as X-rays and impressions. This means every chair appointment starts with an informed, committed patient.

Is Virtual Consultant Online suitable for multi-site or group practices?

Yes. The Premium plan includes unlimited child companies, making it well suited for orthodontic groups and multi-site practices. Each company can have its own branding, team, and patient pipeline, while being managed from a single parent account with shared oversight and reporting.

How does onboarding work for a new practice?

New practices can create a free demo account in minutes — no bank details are required. The demo environment includes sample data and guided help centre content so your team can explore workflows before going live. When you are ready to subscribe, you choose Standard or Premium and your live account is available immediately.

Is patient data kept secure on the platform?

Yes. Virtual Consultant Online is operated by Virtual Consultant Online Ltd, a registered UK company, and the platform complies with UK GDPR and data protection law. Patient photos and clinical data are stored securely and are accessible only to the matched practice team. Data is not shared with third parties without consent.

What integrations does Virtual Consultant Online support?

The platform includes a fully documented public API and webhooks for integrating with practice management systems, websites, and third-party tools. Inbox automation connects to Outlook and Gmail to match incoming messages to patient records automatically. SMS integration supports manual and automated messaging. The roadmap includes ongoing integration expansion.

Is there a free trial available for orthodontic practices?

Yes. Any practice can register for a free demo account with no credit card or bank details required. The demo account provides access to the full platform environment so you can evaluate features, test workflows, and involve your team before choosing a subscription plan.

Remote Orthodontic Consultation Software

Reduce chair time. Boost conversions.

Virtual Consultant Online streamlines remote evaluations, lead handling, and treatment quotes so your team spends less time chasing and more time treating.

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Create a free demo account. No bank details required. Explore the clinician feature hub.

Virtual Consultant Online gives orthodontic practices a complete remote evaluation and patient acquisition platform

Virtual Consultant Online is a clinic platform for patient acquisition and remote evaluation journeys. Patients upload guided photos and structured info, your team reviews, builds multi-option quotes, and automates follow-up and next steps.

For deeper product content, visit the clinician feature hub to explore remote assessments, guided photo intake, digital quotes, follow-up automation, monitoring, triage, AI smile preview and integrations.

Remote evaluation pipeline

Guided photo capture and structured intake, ready for review.

Multi-option quotes

Present treatment choices clearly to increase acceptance.

Automated journeys

Reminders and nudges that reduce admin and drop-off.

Triage engine

Patients self-report issues via a guided public form — structured data goes straight to the clinician.

Designed for conversion

Capture better-qualified leads, reduce admin, and improve quote acceptance rates

Collect the right information before an appointment, triage remotely, and present clear options. Your team spends less time chasing photos and more time reviewing and converting.

Pre-appointment readiness

Guided uploads + structured intake reduce “missing info” loops.

Automated follow-up

Reminders and nudges keep patients moving without extra admin.

Multi-option quoting

Present braces vs aligners (and more) in one clear decision view.

Lead insight

See who’s active, who’s stalled, and what needs attention.

Instant notifications

Real-time push and in-app alerts for new patients, evaluations, and key actions — even when the browser tab is closed.

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Create a free demo account. No bank details required. Prefer a walkthrough? Book demo.

1. Capture better leads

Patients complete a guided photo + info journey from home.

2. Review with context

Photos, concerns, and structured answers are ready to triage.

3. Build multi-option quotes

Clear options increase confidence and acceptance.

4. Automate next steps

Follow-ups, reminders, and handoff to coordinators.

Pricing

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How Virtual Consultant Online works for orthodontic clinics

A repeatable pipeline that standardises intake, reduces admin, and improves quote acceptance.

Patients complete guided intake

Guided photo capture + structured questions collect what your team needs upfront.

Triage and assign internally

Route cases to the right clinician or coordinator, with consistent artifacts for review.

Create multi-option quotes

Offer clear choices and communicate “why” without lengthy back-and-forth.

Automate follow-ups

Reminder journeys keep patients progressing until acceptance or end of treatment.

Remote evaluations reduce chair time and save patients travel — a simpler start for every case

Not every appointment needs a trip to the clinic. Remote evaluations let patients share information in their own time while clinicians review it when it suits their schedule. It reduces travel, cuts waiting rooms, and helps clinics focus time where it’s needed most.

Studies in UK primary care suggest patients can save around an hour per appointment when travel and waiting time are removed.

Source: BJGP Open (2024) and telehealth research.

Start Your Free Trial

Create a free demo account to explore the platform. No bank details required.

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Prefer to learn first? Explore the clinician feature hub, platform highlights and pricing.

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Quick links

Not sure where to start? Use these quick links to explore how Virtual Consultant supports your practice — from guided photo intake and remote assessments to digital quotes, automation, monitoring and integrations. Start a free trial when ready to create a demo account with no bank details required.

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Treatment Coordinator

Ready to modernise your workflow?

Start a free trial and explore Virtual Consultant in a free demo account. No bank details required.

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Partnering with leading clinics, Virtual Consultant combines clinical expertise with advanced digital technology — making orthodontic care more efficient, accessible, and rewarding for both teams and patients.

Remote Orthodontic Consultation Software

Virtual Consultant Online gives orthodontic practices a complete remote evaluation and patient acquisition platform

Capture better-qualified leads, reduce admin, and improve quote acceptance rates

How Virtual Consultant Online works for orthodontic clinics

Patients complete guided intake

Triage and assign internally

Create multi-option quotes

Automate follow-ups

Remote evaluations reduce chair time and save patients travel — a simpler start for every case

Start Your Free Trial

Ready to modernise your workflow?

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Patients

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Clinicians

Patients

Virtual Consultant Online

Get in Touch

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