Orthodontic Support — Get Expert Help Online

Don't panic — a broken bracket or wire is rarely a dental emergency. Use the form above to report your issue and upload a photo. A clinician will review it and advise you on the next steps.

Yes. Select "No, I'm exploring options" and tell us about your concerns. A clinician will review and provide information about what treatment options may be suitable for you.

Clinicians typically review issues within 24 hours on working days. You'll receive a notification by email when a response is posted.

No — we'll create an account for you as part of the process so you can track your enquiry and communicate with your clinician.

Focus on the affected area — a close-up of the broken bracket, the protruding wire, or the teeth you are concerned about. The form will prompt you with exactly what photos are needed based on your issue type.