How Automated Appointment Reminders Reduce No-Shows Without Extra Admin

Every missed orthodontic appointment costs a practice money twice: once in the revenue lost from the empty slot, and again in the staff time spent attempting to fill it. Automated appointment reminders address both problems simultaneously — reducing the no-show rate before it happens and freeing the team from the manual calling and chasing that consumes hours of clinical coordinator time every week. For orthodontic practices operating at high patient volumes, the maths are compelling: even a modest reduction in the no-show rate materially improves monthly revenue without adding a single new patient. This article covers how automated patient reminders work within Virtual Consultant Online, what the research says about reminder effectiveness and timing, and how to configure a reminder strate...